Countering Disinformation and Hate Speech Online: Regulation and User Behavioural Change
Social media platforms facilitate the sharing of information and enhance connectivity and civic engagement. At the same time, however, they are vulnerable to abuse by malicious actors who use the channels to spread misinformation and hateful and divisive content. Regulatory reforms must seek to align the utility of social media platforms with the welfare of citizens, while safeguarding the right to free speech. This paper explores the regulatory